FAQ'S
1. What type of hair do you offer?
We offer 100% virgin hair, including HD wigs, full lace wigs, 613 blonde wigs, raw Indian hair, and premium bundle deals in Straight, Loose Wave, Deep Wave, and Kinky textures.
2. How long does the hair last?
With proper care, our virgin hair lasts 1-3 years, while raw Indian hair can last 3+ years. Regular maintenance will keep your hair looking fresh and healthy.
3. Can I dye or bleach the hair?
Yes! Our 613 blonde hair is pre-lightened and ready for coloring, while our virgin and raw hair can be dyed or bleached to your desired shade. We recommend professional coloring for the best results.
4. How many bundles do I need for a full look?
For a natural look, we recommend:
- Short lengths (12-16") – 2-3 bundles
- Medium lengths (18-22") – 3-4 bundles
- Long lengths (24”+) – 4+ bundles for maximum fullness
5. What is the difference between HD wigs and full lace wigs?
HD wigs have a super-thin lace that melts into the skin for a seamless look, while full lace wigs offer versatility with parting and styling in any direction.
6. How do I take care of my wig or bundles?
Wash with sulfate-free shampoo, deep condition regularly, and use minimal heat. Store wigs properly on a mannequin or in a silk bag to maintain their quality.
7. How long does shipping take?
Orders are processed within 1-3 business days and shipped via standard (5-7 business days) or express (2-3 business days) shipping.
8. Do you offer refunds or exchanges?
Due to hygiene reasons, all sales are final. If there’s an issue with your order, contact us within 24 hours of delivery for assistance.
9. Can I use heat on the hair?
Yes! Our hair can be straightened or curled, but we recommend using a heat protectant to maintain its health.
10. How do I contact customer support?
For any questions or concerns, please reach out via email, social media, or our website’s contact form. We’re happy to assist!